Move-In Info

Lease Signing & Application Requirements

Before a home can be reserved, all application and lease requirements must be completed within the stated timeframes. These steps help ensure a fair, first‑come, first‑served process for all applicants. To move forward with an approved application, please review the following requirements carefully:

Approved applications require a signed lease and paid security deposit within 48 hours
If the lease and deposit are not completed within that timeframe, the property may continue to be marketed
All residents over 18 must submit an application and be approved
Application fee: $50 per adult (18 and over)
Applications are processed on a first‑come, first‑served basis based on submission date and time

If your application is approved but another applicant was ahead in line for a specific property, your application may be transferred to another available property within 30 days, subject to credit limitations.

Security Deposit, Rent, and Utilities

Prior to move‑in, all financial and utility requirements must be satisfied. These steps allow us to release keys and officially transfer the home into your care. Please note the following move‑in requirements:

Once paid, the security deposit holds the property until rent is paid in full
Rent must be paid before move‑in in order to receive keys
If your move‑in date is after the 20th of the month, you must pay:
The prorated rent for the current month and
The full rent for the following month
Utilities must be transferred into your name effective on your move‑in date
Confirmation is required before keys are released

Paying Rent

We offer multiple rent payment options for convenience. Accepted payment methods include the following:

Online payments (when available)
Payment by mail
In‑person payments at our office

Important Rules & Tenant Responsibilities

Our goal is to provide a safe, respectful, and enjoyable living experience for everyone. To achieve that, tenants are expected to follow the guidelines below, which help protect the property and the surrounding community.

Maintenance Requests

Prompt maintenance reporting helps prevent small problems from becoming costly repairs. To ensure requests are tracked properly, all maintenance communication must be submitted in writing. Please follow these maintenance guidelines:

Submit all requests in writing on our maintenance request form
Report issues immediately, including:
Leaks, running toilets, and dripping faucets
Water heater problems
Any condition that could cause property damage

Tenants are responsible for drain care and proper usage. This includes avoiding grease disposal, preventing clogs, and covering costs for repairs caused by misuse.

Renter’s Insurance

Personal belongings are not covered under the property owner’s insurance policy. For this reason, renters’ insurance is strongly recommended to protect your belongings and personal liability. Tenants should understand the following:

Owner's insurance does not cover personal property
Tenants are responsible for obtaining their own renters’ insurance
Coverage may include theft, fire, weather damage, and liability protection

Safety Guidelines

Maintaining a safe living environment is a shared responsibility. Following basic safety practices helps protect both residents and property.

Please observe the following safety requirements:

Keep doors and windows locked when away
Do not store gasoline or combustible materials
Test smoke detectors regularly and replace 9‑volt batteries as needed
Report non‑working smoke detectors immediately

Lockouts

If you are locked out of your home, limited assistance may be available during business hours. Please note the following:

Lockout assistance may be provided during office hours
A $35 service fee applies

Occupancy Rules

Occupancy is limited to the individuals listed on the lease. Long‑term guests must be approved to avoid lease violations. Keep the following guidelines in mind:

Only approved leaseholders may reside in the home
Guests staying longer than 7 consecutive days require prior written approval

Vehicles & Parking

Parking rules are in place to maintain safety, cleanliness, and accessibility for all residents. Tenants are expected to follow these vehicle and parking policies:

No vehicle maintenance or repairs on the property
Leaking vehicles must use a catch pan; cleanup is tenant's responsibility
No inoperable vehicles allowed
Assigned parking must be used as designated
Guest parking is limited to approved areas, typically street parking

Noise & Common Areas

To ensure quiet enjoyment for all residents, noise levels and common area usage must be respectful and time‑limited. Please observe the following standards:

Noise must not be audible from neighboring units
Common areas may be used between 9:00 am and 10:00 pm
No littering or hanging items from balconies or railings

Garbage & Cleanliness

Tenants are responsible for maintaining cleanliness inside and outside the home throughout the lease term. This includes:

Properly containing and disposing of trash
Removing debris regularly
Preventing odors and sanitation issues

Pest Control

To help prevent pest issues, tenants are expected to maintain a clean living environment and manage pest control as needed. Please be aware:

Tenants are responsible for pest control services and related costs
Cleanliness plays a key role in preventing infestations

Smoking Policy

To protect the property and residents, smoking is not permitted in or around the building.

After‑Hours Emergencies

After‑hours contact should be reserved for true emergencies where immediate action can prevent harm. Please call after hours only if:

There is immediate risk to people or property
Action can be taken to prevent further damage

Non‑emergency concerns will be addressed during normal business hours.

DJW Property Management

Prepare for Move-In Day