FAQs

DJW Property Management delivers comprehensive property management services including marketing and leasing properties, screening potential tenants, collecting rent, coordinating maintenance needs, conducting regular property inspections, and providing detailed reports to property owners.

We manage various residential properties including single-family homes, townhomes, condominiums, and small multi-unit buildings. If you're uncertain whether your property fits our management criteria, please contact our office for a personalized assessment.

Our comprehensive screening process includes credit checks, background investigations, verification of employment and income, and reviews of rental history to ensure we place reliable, qualified tenants in your property.

We utilize electronic payment methods for rent collection to ensure convenience and reliability. Property owners typically receive their payments monthly through direct deposit, accompanied by comprehensive financial statements.

Tenants can submit maintenance requests through our online portal or by calling our office. We then coordinate with our network of trusted vendors to address issues efficiently while maintaining cost-effectiveness and keeping owners informed throughout the process.

Emergency maintenance situations are addressed immediately through our dedicated after-hours emergency response system, designed to protect your property investment and ensure tenant safety at all times.

We perform regular inspections throughout the tenancy, including detailed move-in and move-out assessments, plus periodic inspections during occupancy to verify the property is being maintained appropriately.

Our management fees are structured based on property type and specific services required. We maintain complete transparency regarding our pricing structure and will thoroughly review all applicable fees during your initial consultation.

Property owners receive regular financial statements and have 24/7 access to comprehensive reports through our secure owner portal. Our team is also readily available to address questions or provide updates whenever needed.

Starting with our services is straightforward—contact us to arrange a consultation where we'll discuss your investment goals, evaluate your property, and develop a customized management plan that aligns with your specific needs.